legal marketing

Lawyers, Want More Clients? Use Technology.

When was the last time you evaluated your legal services in terms of client expectations? How about your legal marketing plan? For most, it’s rarely, if ever. Yet, we work in a service industry. While the maxim “the customer is…
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Technology and access to justice

Where Does Technology Fit in Access to Justice?

Many people don’t seek legal assistance because they simply don’t know that they need legal help. They don’t realize they have a legal problem that has a legal solution. This education gap is where the access to justice issue begins,…
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phishing

How to Identify and Avoid Phishing Scams

Do junk and spam emails overflow your inbox? What about those emails that appear to be from a friend or colleague, but you’re not quite sure? Or an unsolicited business opportunity that seems too good to be true? Cybercriminals bombard…
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social media evidence

Three Tips for Preserving Social Media Evidence

Social media has changed the way we communicate and live. It’s an empowering tool for many people worldwide. Social media is also an extraordinary source of evidence. Our digital footprint grows daily with every photo posted, status updated and video…
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Coding for lawyers

What I Learned from Coding for Lawyers

You become a better problem solver by solving a lot of problems. In theory, a more experienced legal professional becomes a better problem solver. They’ve experienced the clear, common paths to address clients’ needs. They’ve tackled those crazy outlier circumstances…
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mentoring

Four Reasons You Need A Mentor

Sure, you’ve been on the receiving side of learning your entire life. From parents to teachers, coaches, and colleagues, your fundamental years were likely rooted in education. As a new lawyer, it’s time to start advancing professionally. It’s time to…
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client satisfaction

Legal Trends Report Emphasizes Client Satisfaction

“We start with the customer, and work backwards.” – Jeff Bezos, CEO of Amazon With a decade of candles shining brightly on its birthday cake, legal practice management software company Clio continues to show it is a leader in legal…
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Can Lawyers Ethically Accept Cryptocurrency?

QUESTION: Several years back we added credit card billing to our options for client bill payment, including through an online secured platform. Our bill collection rates dramatically increased along with how fast a bill was paid with emailed invoices. It was…
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#MeToo

The #MeToo Culture Shift in the Legal Profession

As the #MeToo movement maintains its impact across the nation, the legal industry continues to respond. Law firms, law departments, bar associations, and even the judiciary are reviewing sexual harassment policies, examining reporting procedures and structures, and fostering  dialogue meant…
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