I’ve had a few weeks to reflect on ILTACON 2019 in Orlando. It was my first ILTACON so I knew little of what to expect outside of the scheduled content and vendor list. However, I knew for sure that it…
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Illinois’ rural lawyers are disappearing. The uneven distribution of practicing attorneys in the state is startling. Cook County represents 40% of the state’s population and over 70% of its lawyers. Cook County and its six collar counties account for 65%…
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Today’s attorneys have discovered the importance of online lawyer reviews. While one bad review has the potential to cripple a firm, a few good reviews can provide a ton of marketing power. Timely, effective management of your online reviews can…
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“Only one thing is impossible for God: to find any sense in any copyright law on the planet.” – Mark Twain, The Complete Works of Mark Twain: Mark Twain’s Notebook 381 (Albert Bigelow Paine ed., 1935). Samuel Clemens’s documented frustration…
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What channels of trust have you built lately? Put another way, what social capital tracks have you put down to promote and maintain the delivery of your firm’s services? Whether you’re the managing partner at a large firm or a…
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When was the last time you evaluated your legal services in terms of client expectations? How about your legal marketing plan? For most, it’s rarely, if ever. Yet, we work in a service industry. While the maxim “the customer is…
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Many people don’t seek legal assistance because they simply don’t know that they need legal help. They don’t realize they have a legal problem that has a legal solution. This education gap is where the access to justice issue begins,…
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Do junk and spam emails overflow your inbox? What about those emails that appear to be from a friend or colleague, but you’re not quite sure? Or an unsolicited business opportunity that seems too good to be true? Cybercriminals bombard…
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Social media has changed the way we communicate and live. It’s an empowering tool for many people worldwide. Social media is also an extraordinary source of evidence. Our digital footprint grows daily with every photo posted, status updated and video…
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You become a better problem solver by solving a lot of problems. In theory, a more experienced legal professional becomes a better problem solver. They’ve experienced the clear, common paths to address clients’ needs. They’ve tackled those crazy outlier circumstances…
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Equal Justice is a basic right that is fundamental to democracy in this State, and the integrity of this State and this State’s justice system depends on protecting and enforcing the rights of all people. — Illinois Equal Justice Act,…
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In 2018, the Illinois Supreme Court Commission on Professionalism continued to deliver and further develop its unique Courthouse Professionalism Training. This training program brings together representatives from every segment of the courthouse to consider ways they can increase their professionalism…
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