“We start with the customer, and work backwards.” – Jeff Bezos, CEO of Amazon With a decade of candles shining brightly on its birthday cake, legal practice management software company Clio continues to show it is a leader in legal…
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It’s all too common to find law firms busting at the seams with an avalanche of paper. Some might say it’s in our nature. The importance of “the original” of a document begins in the hallowed halls of law school….
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As the #MeToo movement maintains its impact across the nation, the legal industry continues to respond. Law firms, law departments, bar associations, and even the judiciary are reviewing sexual harassment policies, examining reporting procedures and structures, and fostering dialogue meant…
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Last July, we brought you 30 Things to Know About E-Filing Changes in Illinois. It remains a great resource for e-filing tips to get acquainted with e-filing in our courts. As of July 1, 2018, we find Cook County, the…
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It’s worth repeating – the legal profession is a service industry. We lawyers are trained in the arts of litigation and transactions to give our clients solutions to their problems with competent representation. Yet, the very best lawyers often excel…
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Don’t be deceived. Many of our conference goers casually refer to our 2Civility annually hosted conference as the Futures Conference. But one must pay particular attention to the actual name itself: The Future is Now: Legal Services 2.018 The profession…
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QUESTION: I have finally embraced email as my primary communication tool with clients as well as most of my opposing counsel and even the court. As I tend to serve the new generation of clients more and more, prompt email…
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Not unlike other industries, the legal profession has amassed countless tools of technology developed to better our product – the delivery of legal services. However, we remain very inefficient with our time, resources, and intellectual capital to meet that goal….
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Humans are the most able communicators on the planet. Yet, many would argue that we just are not that good at it. We find it hard to listen intently to what the other person is saying, figure out how you…
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If we’re going to do this, let’s do it right! Whether it is washing your car or making a big career move, planning and preparation are essential to execution. As attorneys, we serve as officers of the court and members…
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As all Illinois lawyers are now required to use email, or at least accept email correspondence and service in filed cases, the legal profession continues to push forward with technological advancements and, frankly, with legal competency related to technology. But…
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QUESTION: During a recent jury trial, counsel was provided with completed jury questionnaires including names, ages, home addresses and places of employment. In addition to using traditional research techniques found in public records, to what extent may we use social media…
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