client satisfaction

Legal Trends Report Emphasizes Client Satisfaction

“We start with the customer, and work backwards.” – Jeff Bezos, CEO of Amazon With a decade of candles shining brightly on its birthday cake, legal practice management software company Clio continues to show it is a leader in legal…
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#MeToo

The #MeToo Culture Shift in the Legal Profession

As the #MeToo movement maintains its impact across the nation, the legal industry continues to respond. Law firms, law departments, bar associations, and even the judiciary are reviewing sexual harassment policies, examining reporting procedures and structures, and fostering  dialogue meant…
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Data Driven Law Practice

Data Driven Law Practice Starts Now

Don’t be deceived. Many of our conference goers casually refer to our 2Civility annually hosted conference as the Futures Conference. But one must pay particular attention to the actual name itself: The Future is Now: Legal Services 2.018 The profession…
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leaving law firm

6 Things to Consider When Leaving Your Law Firm

If we’re going to do this, let’s do it right! Whether it is washing your car or making a big career move, planning and preparation are essential to execution. As attorneys, we serve as officers of the court and members…
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email tracking

Secret Email Tracking Is Unethical, Says ISBA Opinion

As all Illinois lawyers are now required to use email, or at least accept email correspondence and service in filed cases, the legal profession continues to push forward with technological advancements and, frankly, with legal competency related to technology. But…
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