In 2018, the Illinois Supreme Court Commission on Professionalism continued to deliver and further develop its unique Courthouse Professionalism Training. This training program brings together representatives from every segment of the courthouse to consider ways they can increase their professionalism…
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Sure, you’ve been on the receiving side of learning your entire life. From parents to teachers, coaches, and colleagues, your fundamental years were likely rooted in education. As a new lawyer, it’s time to start advancing professionally. It’s time to…
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“We start with the customer, and work backwards.” – Jeff Bezos, CEO of Amazon With a decade of candles shining brightly on its birthday cake, legal practice management software company Clio continues to show it is a leader in legal…
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QUESTION: Several years back we added credit card billing to our options for client bill payment, including through an online secured platform. Our bill collection rates dramatically increased along with how fast a bill was paid with emailed invoices. It was…
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It’s all too common to find law firms busting at the seams with an avalanche of paper. Some might say it’s in our nature. The importance of “the original” of a document begins in the hallowed halls of law school….
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As the #MeToo movement maintains its impact across the nation, the legal industry continues to respond. Law firms, law departments, bar associations, and even the judiciary are reviewing sexual harassment policies, examining reporting procedures and structures, and fostering dialogue meant…
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QUESTION: Our law firm would like to reduce our paper and physical storage use and costs by “going to the cloud” with our data. Before we invest in training our attorneys and staff, how do we know what companies are secure…
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It’s all too common to find law firms busting at the seams with an avalanche of paper. Some might say it’s in our nature. The importance of “the original” of a document begins in the hallowed halls of law school….
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Last July, we brought you 30 Things to Know About E-Filing Changes in Illinois. It remains a great resource for e-filing tips to get acquainted with e-filing in our courts. As of July 1, 2018, we find Cook County, the…
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It’s worth repeating – the legal profession is a service industry. We lawyers are trained in the arts of litigation and transactions to give our clients solutions to their problems with competent representation. Yet, the very best lawyers often excel…
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Don’t be deceived. Many of our conference goers casually refer to our 2Civility annually hosted conference as the Futures Conference. But one must pay particular attention to the actual name itself: The Future is Now: Legal Services 2.018 The profession…
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QUESTION: I have finally embraced email as my primary communication tool with clients as well as most of my opposing counsel and even the court. As I tend to serve the new generation of clients more and more, prompt email…
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