• legal aid lawyers

    A Thank You to Legal Aid Lawyers

    It’s time to thank legal aid lawyers. The annual national Pro Bono Week (October 22nd-26th) has started. You probably think this blog is going to delve into why lawyers should do pro bono work. Think again. There is already plenty…
    Read More

  • client satisfaction

    Legal Trends Report Emphasizes Client Satisfaction

    “We start with the customer, and work backwards.” – Jeff Bezos, CEO of Amazon With a decade of candles shining brightly on its birthday cake, legal practice management software company Clio continues to show it is a leader in legal…
    Read More

  • workplace civility

    Workplace Civility: Leaders Can Make a Difference

    It’s been a tough road to hoe in the civility business.  Surveys and anecdotes about the caustic uncivil interactions in America—particularly in politics—abound. But there is a bright spot on the horizon.  A recent survey shows that in workplaces where…
    Read More

  • change

    Diversity and Well-Being Education Focused on Change

    By 2044, our country will become a majority-minority nation. And yet, the legal profession that represents it remains 85% white, more so at the highest levels of the profession. Meanwhile, despite the massive entry of women into the workplace over…
    Read More


Justice for all.

Justice for All is a Lawyer’s Responsibility

Last month, lawyers across America participated in a national celebration of pro bono service. The annual event is an opportunity to reflect on the legal profession’s responsibility to provide access to justice for all. The Preamble of the Illinois Rules…
Read More

Online Dispute Resolution

From Courtroom to Computer: Utah Initiates Online Dispute Resolution Pilot

Utah is making new moves to improve access to justice. After announcing plans to license paralegals to practice law in limited circumstances, Utah is the first state to launch an Online Dispute Resolution (ODR) pilot program, moving small-claims cases from…
Read More


Laura Badby

2Civility Names Laura Bagby as Communications Director

2Civility – Illinois Spreme Court Commission on Professionalism is pleased to announce the appointment of Laura Bagby as Communications Director. In this newly created position, Ms. Bagby will lead communications strategy to advance 2Civility’s mission of fostering increased civility, professionalism,…
Read More