This program discusses (1) the general public’s perception of attorneys, (2) an examination of civility and professionalism within the Illinois bar, (3) the history of civility and its relationship to Western civilization, (4) the crucial role respect plays in any discussion of civility, and (5) hypothetical scenarios with civility dilemmas.
As a result of the program, participants will learn to:
- Apply classical principles of civility to modern behavior.
- Defuse highly charged language and behavior before it escalates out of control.
- Discover effective and ethical tools for managing incivility.
A sample timed agenda, PowerPoint presentation, and hypothetical scenarios provide the course content and methods.
- Agenda: Provides a suggested timing for delivering the PowerPoint and discussing the hypothetical scenarios.
- PowerPoint: Includes a complete presentation including speaker’s notes, talking points, and facilitation suggestions.
- Hypothetical Scenarios: Includes the scenarios presented in the PowerPoint presentation as a handout for participants, as well as additional scenarios that can be substituted relevant for both attorneys and judges.
These materials may be downloaded and distributed to participants prior to the course.
- Rules of Professional Conduct Related to Civility: This is a list of Rules that discuss matters related to attorney civility.
- Civility as the Core of Professionalism: A chapter from the Essential Qualities of the Professional Lawyer that explores what is civility, why it’s important for lawyers, and how it benefits the profession as a whole.
- Study of Illinois Lawyers 2014: Referenced in the presentation, this study looks at Illinois lawyers’ perceptions and experience with civility and professionalism in their work environments.
These resources can extend learning and deepen skills.
- People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts
- Civility: Manners, Morals and The Etiquette of Democracy
- The Civility Solution
- Difficult Conversations: How to Discuss What Matters Most
- The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t
- The Power of A Positive No
- Achieving Civility Means Managing Relationships
- American Board of Trial Advocates “Civility Matters” Program
- Civility in the Practice of Law: How the Legal Profession Can Do Better
- Dealing with Difficult People
- Program on Negotiation Harvard Law School